Please check our FAQs before contacting us.

It is our mission to provide you with top quality customer service. Below you’ll find several options to contact us with any inquiries you may have! Customer Service hours are 9am – 4pm EST Mon-Fri. If you have any questions about your purchases or need additional information about the products, please email us at info@carouselcakes.com, and a member of our customer support department will respond to your inquiry within 24 hours. Thank you for shopping at Carousel Cakes. We greatly appreciate your patronage.

If you have any questions about your purchases or need additional information about the products, please use the form below to contact us.