Handling Instructions & FAQs

How to store and handle your Carousel cake

General Handling Instructions

When you want to serve our cakes, remove the cake from box and thaw at room temperature. All of our cakes require 4-5 hours in a refrigerator from their frozen state.

  • Layer cakes need to be thawed 2-3 hours at room temperature (from freezer)
  • Cheesecakes and fruit pies can take up to 12 hours at room temperature or overnight in refrigerator to thaw

Chocolate Mousse Handling

Our 5 pound bucket of chocolate mousse will stay fresh in the fridge for 10 days and can also be frozen for up to 6 months in it’s air tight container. If frozen, it should be defrosted in the refrigerator and served cold.


Tips and Advice

  • If cakes are ordered for an event and the event is cancelled all cakes and cupcakes can be frozen.
  • Keep cakes refrigerated or frozen and you can display a few slices at a time. This eliminates waste.

Frequently Asked Questions

How long do cakes last in the refrigerator?
Once defrosted, our cakes last 5-8 days in a refrigerator.

Can products be refrozen?
Our products can be refrozen up to 2 times. Keep the product in it’s original corrugated freezer box. Most cakes can be frozen up to 3 months in our box. Cheesecakes can be frozen up to 6 months.

How long can products be displayed?
Cake slices or whole cakes can be displayed out of the refrigerator most of the day but must be refrigerated over night.

Because mousse cakes are more fragile, they can only be left out for 1 hour. However, we recommend that they are served cold. Mousse cakes taste best when refrigerated until serving time.


If you have any questions about handling and serving our baked goods, please call our office at (845) 627-2323





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