CANCELLATION POLICY

Important Information: Order Cancellations

At Carousel Cakes, the safety and well-being of our customers and staff is extremely important.

We understand the frustration of having to cancel events and parties due to the COVID-19 virus. Typically, with the exception of custom fondant work, our cancellation policy is 3 days prior to your scheduled pick-up date. Due to the virus, we will be accepting 48 hour cancellation notice to your scheduled pick-up date and you will receive full store credit. Unfortunately, we will be unable to make any exceptions after 48 hours.

Thank you for your support and stay healthy!